Terms of service

Welcome to THEKAYLUXECO. By accessing or using our website (www.thekayluxeco.com), you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

By placing an order or using this site, you agree to these Terms and our Privacy Policy. These Terms apply to all site visitors, customers, and users of THELUXEHAIRCO.

We reserve the right to update or change these Terms at any time. Continued use of our site means you accept those changes.

2. Products & Descriptions 

We strive to provide accurate images, textures, and descriptions of our products. However, raw hair may vary slightly in texture, color, and appearance, as it is 100% human and unprocessed. We cannot guarantee an exact match between bundles or images shown.

3. Orders & Payments

  • All prices are listed in USD.

  • Payment must be received in full before any order is processed or shipped.

  • We accept major credit/debit cards and other approved payment methods shown at checkout.

  • Once your order is placed, you will receive a confirmation email.

4. Shipping & Delivery

  • Orders are typically processed within 1–3 business days.

  • Shipping times may vary depending on your location and chosen delivery method.

  • We are not responsible for delays caused by carriers, weather, or incorrect shipping information.

  • Tracking information will be provided once your order ships.

5. Return & Refund Policy

All sales are final due to the hygienic nature of our products. Please refer to our Return Policy 

6. Cancellations

Orders may be canceled within 1 hour of purchase. After that time, processing begins and cancellation is not guaranteed.

7. Intellectual Property

All content on this site—including images, text, logos, graphics, and designs—is the property of THEKAYLUXECO and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

THELUXEHAIRCO. is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved through arbitration or in a court of law within Virginia jurisdiction.

10. Contact Information

If you have any questions about these Terms, please contact us at:
 [thekayluxeco@gmail.com]